In 1989 I was posted to Saudi Arabia and overnight I became an 'accidental landlord'. Over the next 20+ years I used the services of numerous letting agents and was to experience only pockets of excellence in a sea of mediocre customer service. Some time later I returned on leave from Saudi Arabia to find my home had been trashed. The agent who I was paying to manage the property offered little explanation and on investigation I found out the tenant had a history of anti-social behaviour.
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